Privacy Policy

Drip Detail Co. website is owned by Drip Detail Co LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Drip Detail Co., which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Drip Detail Co. website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the Drip Detail Co., we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

SMS & Email Communications Consent

By providing your phone number or email address to Drip Detail Co., you consent to receive SMS messages and emails from us related to appointments, service updates, customer support, and occasional promotional offers. Message and data rates may apply. You may opt out of SMS at any time by replying STOP to any message, and you may unsubscribe from emails by clicking the unsubscribe link included in our emails.

We collect and store consent records for SMS and email communications to ensure compliance with applicable messaging regulations.

How We Collect Consent

We obtain consent for SMS and email messaging when you:

• Submit your information through our website booking form or contact form

• Engage with our website chat widget or pop-up and provide your contact information

• Submit your information through Facebook or Instagram lead forms

• Text our business phone number or text a keyword to opt in

• Provide consent verbally or in person at our shop location

Submitting your phone number or email through any of the methods above constitutes your agreement to receive SMS and/or email communications from Drip Detail Co.

Data Sharing & Third-Party Services

To operate and optimize our business, we may share your information with trusted third-party service providers, such as scheduling and booking platforms, CRM systems, payment processors, marketing platforms, and analytics tools. These service providers assist us in delivering our services and communicating with customers. We do not sell your personal information.

Opt-Out Rights

You may opt out of SMS communication at any time by replying STOP to any message.
You may request to opt out or unsubscribe from promotional emails by clicking the unsubscribe link in the email or by contacting us directly.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@dripdetail.store.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@dripdetail.store.